Call us: 0161 6609 952

Free shipping on all orders over £100.00

UK Delivery Information

We use Royal Mail to ensure you receive your orders quickly and safely. We offer FREE Royal Mail tracked 24 delivery for e-liquid and hardware orders over £30, FREE standard tracked delivery for orders over £20, and FREE DPD next working Day or Royal Mail 24 hour delivery on all orders over £50 in the United Kingdom. If your order doesn’t reach the required amount, you will need to pay for shipping as shown below. Orders placed before 3pm on Monday to Friday will be shipped on the same day, orders placed after this time will be sent out on the following working day. Orders placed on Bank Holidays or weekends will be sent out the following working day.

UK ORDERS UNDER £20

Standard Tracked Delivery: £2.45
Delivery Time: 2 – 4 Working Days

Express Tracked Delivery: £3.95
Delivery Time: 1 – 2 Working Days

DPD Next Working Day: £4.95
Delivery Time: 1 Working Day*

UK ORDERS OVER £20

Standard Tracked Delivery: FREE
Delivery Time: 2 – 4 Working Days

Express Tracked Delivery: £2.45
Delivery Time: 1 – 2 Working Days

DPD Next Working Day: £2.95
Delivery Time: 1 Working Day*

UK ORDERS OVER £30

Standard Tracked Delivery: FREE
Delivery Time: 2 – 4 Working Days

Express Tracked Delivery: FREE
Delivery Time: 1 – 2 Working Days

DPD Next Working Day: £0.95
Delivery Time: 1 Working Day*

* DPD delivery days are Monday to Friday. Orders Placed after 3pm Thursday will not be delivered until Monday, any orders on Friday after 3pm will be delivered Tuesday.

Tracking Information

We like to keep you in the loop. This is why your parcel is tracked all the way through the order process. You will receive key updates on the progress of your order from accepting your order, picking and packing, and Royal Mail updates all the way to your front door.

Packaging Information

All orders are carefully packed in our warehouse using either protective cardboard, air cushions, foam or bubble wrap to ensure they arrive to you in perfect condition. Packaging is plain with a return address on the outside to Vapoholic.

WHEN WILL MY ORDER ARRIVE?

Most orders sent by express will arrive in 1-2 days. Second class will take 2-4 working days. If your order does not arrive within 10 working days (two weeks) after it was shipped we guarantee to send you out a replacement straight away. While we understand the frustration this may cause, we must wait 10 working days before we can declare a package as lost with Royal Mail. As such, we are simply unable to send any replacement packages until the 10th working day has passed.

As all our orders are tracked, you can keep an eye on its progress throughout the delivery process!

EU Delivery Information

Orders over £100 will receive FREE EU Shipping. We use Royal Mail International Shipping to offer European Tracked Delivery. Delivery times vary between countries so we’re unable to give estimated shipping times for any orders outside of Mainland UK. We are able to ship our products to the following countries within the European Economic Area:

Worldwide Delivery Information

Orders over £100 will receive FREE International Shipping. We use Royal Mail International Shipping to offer International Tracked Delivery. Delivery times vary between countries so we’re unable to give estimated shipping times for any orders outside of Mainland UK. Please check your local import regulations for vape products before ordering as we cannot take responsibly for items seized or below destroyed by customs or any customs charges. Further, occasionally your items might incur further delays at customs whilst they complete their checks. In these instances we cannot fast-track the process, nor can we send a replacement.

The below information was obtained from Wikipedia and is for guidance purposes only. Again, please ensure you check your own country’s import restrictions and electronic cigarette laws before making an order.

No information available.

No information available.

The use a of e-cigarettes is legal. Sale of e-cigarettes is regulated in the same way as sale of conventional cigarettes – as such, e-cigarettes cannot be sold to minors and can be sold only at places permitted to sell conventional cigarettes. Online sale with mail delivery is illegal.

The sale of nicotine-containing cartridges is legal as long as they are packaged in volumes of 10ml maximum in bottles and only sold at the official National Tobacco Shops.

Sales of e-cigarettes to people under 16 years of age is prohibited. All other laws regarding sales and imports are carried over from the laws of Switzerland.

No information is available.

No information available.

Vaping is forbidden indoors and on public transport, and also therefore forbidden for people under 18 years old. As with tobacco products, personal import by mail or courier is forbidden. Specifically, vaping is forbidden on high-speed trains.

Nicotine-containing cartridges are not classified as tobacco products, and therefore the sale is not regulated.

No information available.

Currently e-liquids containing more than 0.7 mg/ml of nicotine are still considered medicine and as such cannot be legally purchased within the country due to no manufacturer being licensed properly.

No information available.

The sale and use of e-cigarettes are legal.

Currently there is ban on sales to under 18s, prohibition of marketing and sales online and in cigarette machines and a ban in hospitals & all public transport including PKP train stations but not airports. Vapers who break the laws are liable to a fine of up to 500 zloty (approximately €117.80)

No information available.

No information available.

Nicotine-containing cartridges are classified as medicinal products and e-cigarettes for nicotine inhalation as medical devices. Nicotine cartridges may not be sold without a license.

The sale and use of e-cigarettes are legal, as well as the sale of cartridges and liquids with nicotine.

Ordering from abroad is allowed. Sale of nicotine cartridges is currently prohibited, as nicotine is considered a prescription drug requiring an authorisation that such cartridges do not yet have. However, the Finnish authorities have decided that nicotine cartridges containing less than 10 mg nicotine, and e-liquid containing less than 0.42 g nicotine per bottle, may be legally brought in from other countries for private use.

The sale of e-cigarettes to minors under 18 years is prohibited, as well as use in public spaces where smoking is banned.

No information available.

The sale and use of e-cigarettes are legal, from 2016 the liquid used in e-cigarettes will have an excise duty.

No information available.

Sales of e-cigarettes is legal.

No information available.

Vaping is banned in all public enclosed facilities. By a law passed by the parliament e-cigarettes are classified as tobacco products. Therefore, vaping is banned in all public buildings, and the sale to a minor is prohibited.

Smoking including using e-cigarettes have been prohibited in all enclosed areas, bar private houses and casinos and public transport, but not taxis, watercraft and designed areas in airports.

The sale and use of e-cigarettes are legal.

No information available.

E-cigarettes are not considered to be a tobacco product in Russia according to the Ministry of Health therefore sales and possessions of such devices are unregulated.

No information available.

WE ARE CURRENTLY UNABLE TO SHIP TO THE FOLLOWING LOCATIONS

  • USA
  • INDIA
  • DENMARK

Parcel Not Arrived? Taking Too Long?

In most instances orders arrive within the dates specified above, however due to reasons outside of our reasonable control, this can take longer. For domestic orders, please allow 10 working days for your order to arrive. If at this time your order has not arrived, we can look into your order with out dispatch courier and arrange either a refund or a replacement.

For international orders, please allow 40 working days for your order to arrive. If at this time your order has not arrived, we can look into your order with our domestic courier, and your international courier service and arrange either a refund or a replacement.

Your order is tracked, and is marked as delivered but hasn’t arrived? Please contact us and we will raise an enquiry with our courier service. You will be required to submit a missing parcel declaration, in which will be submitted to the courier service for fraud prevention measures.